Support

We have a wealth of support services and information to help you, please login to access the full range of services.

There are many elements to the support we offer:

  • Customer Service Desk – 08:00 to 18:00 weekdays
  • Remote Support – desktop access
  • Annual Support - Wi-Fi, telephony and curriculum visits
  • On-Site Services – installation and audits
  • SIMS – how to guides, upgrade information and statutory guidance
  • SLA targets – fault resolution

To access the full range of customer support services, please log in.

Remote ICT Support

You will need to enter the code supplied by your Support Technician

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