Advanced Technical Support: Servers and LAN Infrastructure
About the Service
This service enables a school's existing ICT support team to contact our technical specialists for advice, guidance and assistance with fault resolution in a wide list of technology areas.
What are the benefits?
- Your school's Network Manager and ICT technicians will have access to additional expertise.
- Ensures your ICT team is focussed on supporting your school, helping them deal with complex issues more easily.
- The service is customised to your school's Technology Stack ensuring an agreed list of important features is included within the scope of the service.
- A cost effective way of adding additional capability to your ICT support team.
- Assists in the ongoing professional development of your ICT team through access to peer support.